If you are experiencing any maintenance issues in your property, your first port of call is the maintance guide you will have been provided with at the start of your tenancy.


For any issues that you haven’t been able to resolve yourself using the Maintenance Guide, please log the issue on Arthur. Non-emergency issues eg.  broken light fixtures, leaky shower heads, etc will be picked up by our team and assigned to a member of staff to look into.


For anything requiring immediate attention eg. major electrical faults or serious roof leaks please call us!  Phones are monitored over the weekend for emergencies. When calling out of hours please ensure you leave your name, address, contact number & the nature of the emergency.